Right of Withdrawal for Consumers and Sample Withdrawal Form

a) Right of Withdrawal for Consumers

Consumers – meaning any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession – may withdraw their contractual declaration in contracts involving payment under the following conditions:

1. Contract for shippable goods

For a contract involving one or more shippable goods that the consumer has ordered as part of a single order and that are delivered separately:

Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the last good.

To exercise your right of withdrawal, you must inform us:

Brauns-Heitmann GmbH & Co. KG
Industrial Area, Warburg-West/Lütkefeld
Lütkefeld 15
34414 Warburg
Phone: +49 56 41 / 95 -0
Email: [email protected]

by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal:

If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive your notification of withdrawal from this contract.

We will carry out the reimbursement using the same means of payment that you used for the initial transaction, unless expressly agreed otherwise with you; in any case, you will not incur any fees as a result of this reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us without undue delay and in any event not later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or Premature Expiry of the Right of Withdrawal:

• For the delivery of sealed goods that are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery.
• For the delivery of goods that are, after delivery, inseparably mixed with other items due to their nature.

b) Sample Withdrawal Form

Sample Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it to us.)

To:
Brauns-Heitmann GmbH & Co. KG
Industrial Area, Warburg-West/Lütkefeld
Lütkefeld 15
34414 Warburg
Fax: +49 56 41 / 95 -1 41
Email: [email protected]

- I/We (*) hereby withdraw from the contract concluded by me/us (*) regarding the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only if this notification is on paper)

- Date

_______________
(*) Delete as applicable.